Privacy Policy
1. Introduction
Vivek’s Tutoring ("we," "us," or "our"), an online tutoring service based in India, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our Website or Services, including through interactions facilitated by email, PayPal, Google Ads, Calendly, or Squarespace. For users in the European Economic Area (EEA), we aim to comply with the General Data Protection Regulation (GDPR). For users worldwide, we strive to align with applicable data protection laws.
2. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, country, and other details provided when you contact us via the forms on our website to arrange tutoring services, schedule sessions on Calendly, or make payments via PayPal.
Payment Information: PayPal transaction details, which are processed securely by PayPal and not stored by us beyond what is necessary for transaction verification.
Usage Data: We do not personally track or collect usage data such as IP addresses, browser types, pages visited, or time spent on the Website. However, Squarespace, our website hosting provider, may collect such data to operate and maintain the Website. Please refer to Squarespace’s Privacy Policy for details on their data collection practices.
Cookies and Tracking Technologies: We do not personally implement cookies or similar technologies to enhance the Website experience or for other purposes. However, Squarespace (as our hosting provider) and Google Ads (for advertising) may use cookies or similar technologies to improve Website functionality, analyze usage, or deliver targeted advertisements. You can manage cookie preferences through your browser settings. Please refer to the privacy policies of Squarespace and Google Ads for details on their use of cookies.
User-Provided Content: Information submitted via email or during tutoring sessions, such as academic goals or feedback. We do not collect or store completed academic work, as our services are limited to educational support.
3. How We Use Your Information
We use your information to:
Arrange and provide tutoring services, including coordinating sessions via Calendly and processing payments via PayPal.
Communicate with you about your tutoring sessions, payment confirmations, or updates to our Services.
Improve the Website and Services through analytics and user feedback.
Comply with legal obligations, such as tax reporting in India, GDPR requirements for European users, or other applicable data protection laws worldwide.
4. How We Share Your Information
We do not knowingly share your personal information with any other services, including marketing or advertising services. However, we may share your information in the following limited circumstances:
Service Providers: Third-party vendors, such as Squarespace for hosting or PayPal for payment processing, who assist in delivering the Service. Squarespace may collect usage data and use cookies, as described in their Privacy Policy, which is outside our control.
Google Ads: Our Website may integrate with Google Ads for advertising purposes. Google Ads may use cookies or tracking technologies to serve targeted ads based on your interests, as governed by their Privacy Policy. We do not direct or control Google Ads’ data-sharing practices.
Legal Authorities: When required by law (e.g., under Indian law or international regulations) or to protect the rights, safety, or property of Vivek’s Tutoring or others.
We do not sell your personal information to third parties or complete academic work on behalf of clients.
5. Data Security
We implement reasonable security measures, in accordance with the Information Technology Act, 2000 (India), to protect your information from unauthorized access, use, or disclosure. However, no online system is completely secure, and we cannot guarantee absolute security. PayPal handles payment security in accordance with its own policies.
6. Your Choices
Personal Information: You may request to update or delete your personal information by contacting us here.
Cookies: You can disable cookies through your browser settings, though this may affect Website functionality.
Marketing Communications: You may opt out of marketing emails by following the unsubscribe instructions in those communications.
GDPR Rights (for EEA Users): If you are in the EEA, you have the right to access, rectify, erase, restrict, or object to the processing of your personal data, or request data portability. Contact us here to exercise these rights.
Other Jurisdictions: Users in other regions (e.g., US, Canada) may have similar rights under local laws (e.g., CCPA, PIPEDA). Contact us to inquire about your rights.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law (e.g., tax record-keeping in India for 7 years, GDPR compliance for EEA users). After this period, we securely delete or anonymize your data.
8. Third-Party Links and Services
The Website may contain links to third-party services, such as Squarespace, PayPal, or Google Ads. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
9. Children's Privacy
Our Services are not directed to individuals under 13. If we learn that we have collected personal information from a child under 13 without parental consent, we will take steps to delete such information.
10. International Users
The Service is operated from India. If you access the Service from the United States, Europe, or other regions, your information may be transferred to and processed in India. By using the Service, you consent to such transfers. For EEA users, we process personal data in accordance with GDPR requirements, using lawful bases such as consent or contractual necessity. We may implement Standard Contractual Clauses (SCCs) for data transfers outside the EEA.
11. Changes to Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on the Website, and your continued use of the Service after such changes constitutes your acceptance of the updated Privacy Policy.
12. Contact Information
For questions about this Privacy Policy or to exercise your data protection rights, please contact us here.